Whilst everyone is getting slap happy about Twitter the one trend we’ve noticed that we believe is far more significant is the growth of social communities. A number of vendors have made significant technical advances such that I think the focus for many companies (large and small) going into the second half of this year and 2010 will be around building a sticky social community.
Social communities represent the coordinated use of many social technologies – blogs, wiki’s, forums, social networks, multi-media, ranking/voting tools etc. There are many examples of Communities already in existence. As a business and as individuals we actively participate in a number of communities both professionally and personally.
Communities can take many forms – from the low cost option of Ning through to the emerging leaders – companies like Awareness Networks, Mzinga, Igloo Software, and HiveLive.
Communities are nothing new.
True, in fact, for the past 6 years I’ve been a member of Australia’s oldest business community – The Executive Connection (TEC). TEC is an affiliate of Vistage International.
With more than 14,500 members, Vistage International is the world’s foremost chief executive leadership organization
Membership of TEC introduces you to a community of like minded senior executives – this is an important point that we’ll come back to as we start to develop some community strategies for TEC in the coming months.
The question is whether TEC can make the transition from a traditional community to a social community – one that is deliberate, capitalises on TEC’s inherent trust among members, reflects TEC’s premium reputation and senior executive member base, and one that delivers long term value.
TEC has a unique opportunity ahead of them. They have a premium service that has at its core business leaders who are striving to build better companies whilst maintaining a thirst for knowledge and personal growth.
What Does This All Mean?
In my opinion, Social Communities represent the Holy Grail of social media – and will be the critical, mandatory component of any business seeking to go down the road of Enterprise 2.0. But whilst they are the Holy Grail, they also represent the toughest challenge. A company like TEC can’t simply decide to ‘do’ community. It requires strategy, resources, planning, investment, and most of all – commitment.
In the coming months we’ll compile a resource pool of articles and content that has been shared with us. We’ve found these resources to be invaluable in helping us understand communities as well as working with our customers to scope, understand, and plan for future social community initiatives.
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